Australian Lending Services and its related companies acknowledge and understand how important it is to protect your personal information. In this document we set out our intentions in respect of personal information that you may provide to us.
Our aim is to comply with and abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant law.
When we refer to personal information we mean information from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained.
Why we collect your personal information
To enable us to maintain a successful business relationship with you, we may disclose your personal information with other organisations that provide products or services used or marketed by us. The types of organisations to which we are likely to disclose information about you include other mortgage intermediaries, lenders, valuers, lenders mortgage insurers, surveyors, accountants, credit reporting agencies, home insurers, IT providers, collection agencies, professional advisors and lawyers. We may also disclose your personal information to any other organisation that may have or is considering having an interest in your loan, or in our business. Sometimes we are ordered by law to disclose your personal information.
Updating your personal information
Access to your personal information
Denied access to personal information
An explanation will be provided to you, if we deny you access to your personal information we hold.
How safe and secure is your personal information that we hold?
We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.